POLICY WRITING
Reader friendly, usable policies are one of the foundations of a successful business, reducing the risk of liability and enhancing consistency in how your teams work.
Our specialist policies (and procedures) team can help you:
Comply with regulations: Whether they are local or international, and including those that carry legal consequences if breached.
Improve internal processes: As companies grow, internal processes tend to become haphazard. Scientists call this entropy. We call it the price of success, and one that’s easily addressed.
Navigate difficult situations: When emergencies happen, it’s important that everyone knows what to do. Clear policies are a godsend in these situations.
Let your people know where they stand and where to get help: You can’t just assume everyone knows your company’s values or policies on important matters – you have to tell them. Equally, in today’s workplace good employers make sure people know where they can go to resolve work-related matters. The key? You guessed it – good policies.
Win business: Many contracts include clauses requiring you to have policies regarding various matters. The bigger the contract, the larger the number of required policies are likely to be.
We bring all the principles of good business writing to this service and combine them with the specialist knowledge of our policies team.
We can help you review existing policies (including keeping them up to date with legislation and best practice), identify gaps in your policy portfolio, and write new policies as needed.
Some policies are best created in consultation with employees or their union. We can facilitate those conversations as needed. We can also advise you on how to circulate policies among team members in a manner most likely to meet with their agreement and even measure how well they’re followed.
Well-written bid responses help you win contracts that boost profits, lift your company’s reputation, and create even more opportunities. Our specialist, Shipley trained team has worked on countless bid documents for clients like Fletcher Construction, HEB, Besafe Training, Ventia, Aurecon, Platform 4 and many others. We’re the in-house writing team for OfficeMax, responding to dozens of tender opportunities every year.
We specialise in writing expert communications aimed at high-level decision-makers who are time sensitive and discerning. These individuals have a keen ability to see through insincerity (aka “bullshit”) and can be difficult to persuade.
If there’s one kind of writing that attracts cheap and cheerful practitioners, it’s online writing. So much so that we hesitated for many years before entering what looked like it could only be a race to the bottom.
Colleen Fakalogotoa
I have contracted Department of Writing twice now. Their professionalism is evident in their work. I am very happy with them! They are upfront, they keep me up-to-date, ask for my feedback, make me feel included in the process. They are warm and clever people and I trust them. Department of Writing has wonderful and switched on people within it – a great team working from New Zealand and Australia.
Chief Executive Officer, Fathers for Families